You may cancel your order for any reason and receive a full refund provided your order has not shipped. Cancellations are not guaranteed until you receive an e-mail confirming cancellation. Once an order is shipped, all sales are final.
If your art order is received damaged, it is most likely the result of a shipping mishap. Please contact us via phone or e-mail within 24 hours of receipt so we can discuss the shipping return policy and the availability of a replacement item.